PRIVACY POLICY

1.0    INTRODUCTION
This Policy should be read in conjunction with the Terms of Use and Copyright Policy, and forms an integral part of the ServiceLance Site. ServiceLance is committed to the privacy of its members and adheres to the following to protect your privacy:
a) ServiceLance does not rent or sell your personally identifiable information to third parties.
b) ServiceLance does not share your contact information with other users or third parties other than for reasons of necessity of enabling exchange of Services via the Site.
c) ServiceLance does not Spam or tolerate Spam.

Further information and details of the above are provided in the sections below.

2.0    COLLECTION OF INFORMATION
When you visit the Site, you provide two types of information: (a) personal information you choose to disclose and (b) Web Site use information collected as you interact with and navigate through the Site. ServiceLance restricts access to personal information to the extent possible while enabling exchange of services. If you post information on the Site, you should be aware that personally identifiable information you choose to provide may be read, collected, or used by other users and could be used to communicate with you. ServiceLance is not responsible for the information you choose to submit on the Site. ServiceLance is the sole owner of the information collected through the Website.

During your use of the Website, we may issue to and request from your computer blocks of data known as “cookies”. By using this Website you authorize us to issue such cookies to your computer. You must not alter any cookies sent to your computer from the Website and you must ensure that your computer sends correct and accurate cookies in response to any relevant request from the Website.

3.0    USE OF INFORMATION BY SERVICELANCE
ServiceLance does not sell or rent any collected information to third parties. ServiceLance reserves the right to share website use information with its partners and/or advertisers, while such information will not be linked to personal information that identifies registered users, except in the case of fraud.

We use personal information about you: (a) to verify your identity and contact information when you register as a member, to help identify users using multiple usernames or aliases, and to enforce our Terms of Use; (b) to provide services to you either by ourselves or via our partners or affiliates or 3rd party service providers, including to facilitate safer trading between members, and to communicate promotional offers and special events (including promotions which may or may not be targeted to your interests); (c) to bill you for your use of our services (if relevant), and to assist in the collection of debts that are due to us; (d) to assist with any communication you commence with us; (e) for our internal administrative, marketing, planning, product development and research requirements, including to analyse site usage, improve our product offerings and customize Site layout, content and services;  (f) for any purpose made known to you at the time of collection of your personal information. You may make changes to your permitted communication preferences by changing the appropriate option within the settings provided at the Site. ServiceLance may communicate with you via Email, Phone and via any other contact information provided for queries and comments in relation to your Account and/or to provide you with or any combination of, Newsletters, Tips and Tricks, Advertising, Special Promotions, and offers of Products and Services where ServiceLance may be an affiliate member.

In certain circumstances we may disclose your personal information to third parties providing services via or in connections with ServiceLance. We may provide your personal information to a third party in connection with the ordinary operation of our business (for instance, in connection with marketing or promoting our or affiliated products and services). However, we will not provide your personal information to a mailing house or advertiser unless they have entered into a confidentiality agreement with us and have agreed not to use the information for resale, or the information has been aggregated and de-identified (so that none of the information would identify you personally);

We may share your information with other parties as may be required by law or regulatory authority - in particular, we may disclose any information about you which we regard as appropriate at our sole discretion in connection with an investigation into illegal activities such as intellectual property infringement, piracy or fraud, and any other activities which may require legal intervention.

It is not possible for us to guarantee that your personal information will only ever be disclosed in accordance with this policy . For example, we may not be able to prevent others unlawfully intercepting or accessing your information, or misusing personal information provided to them in relation to transactions performed by you through the Site. You also need to be aware that this Privacy Policy only applies to ServiceLance and the information we collect from you. If you disclose your personal information to third parties (for example, to sellers or bidders, or to third party service providers), different rules and policies may apply.

4.0    USING INFORMATION OF OTHERS
ServiceLance provides its members with limited access to other members’ information. We do this solely to facilitate transactions on the Website. You may not use information you receive about other members through the Site for any purpose other than for communicating with those members in relation to ServiceLance related transactions. If you wish to use their personal information for any other purpose, you must first make adequate disclosure of the purpose and obtain the member’s express consent to that use.

You may not under any circumstances:
a) use another member’s contact information to send them unsolicited commercial messages (or “spam”); or
b) disclose another member’s personal information to a third party without the prior consent of the member concerned (except to the extent that disclosure is required by law).

If you do collect personal information about other members, you must give them an opportunity to review the information you have collected and you must remove that information from your possession on request or advice.

5.0    CHANGING INFORMATION
Following registration, you can review and change the allowed items of personal information by editing the profile information. It is your responsibility to ensure that you update your information promptly if it changes.

6.0    OTHER WEBSITES
ServiceLance contains links to other websites and is not responsible for the privacy practices of such websites. ServiceLance encourages its members to read the privacy policies of other websites before sharing information. This privacy statement applies solely to information collected by ServiceLance.

7.0    CHANGES
Guru.com reserves the right to modify this privacy policy at any time without formal notice. If you are concerned about how your information is used, you should check back at our web site periodically and review the Terms of Use and its associated Policies. By continuing to use ServiceLance, you automatically consent to the changes.

8.0    SPAM
ServiceLance has a no tolerance Spam policy. Any customer found to be using ServiceLance for Spam will have their account subject to immediate termination. We cannot and do not, monitor, censor or edit the contents of email messages sent using our system. Users alone are responsible for the contents of their messages and the consequences of any such messages. We do not assume any responsibility or liability for messages or other content that is created by our users. You may not send, post, distribute or disseminate any defamatory, obscene, or otherwise unlawful messages, material or information, including another person's proprietary information (including trademarks, trade secrets, or copyrighted information) without express authorization from the rights holder. We will cooperate with legal authorities in releasing names and IP addresses of users who are involved in SPAM or other illegal activities.

9.0     MISCELLANEOUS
From time to time, ServiceLance may use information for new, innovative and unanticipated uses not previously disclosed or described in our Privacy Policy.

Revision Information: Last revised on 10 November 2009